Happenstance Privacy Policy

What do we collect?

Things you do and information you provide.

We collect the information you provide when you use our Services, including when you sign up for an account, create or share, and message or communicate with others. We also collect information about how you use our Services, such as the types of content you view or engage with.

What we collect:

  1. First name and last name
  2. Email address
  3. Your favorite things
  4. Your address
  5. Your location
  6. Your language
  7. Analytics about your communications

Your networks and connections.

We collect information about the people and groups you are connected to and how you interact with them. We also collect contact information you provide if you upload, sync or import this information (such as an address book) from a device. 

Device information.

We collect information from or about the computers, phones, or other devices where you install or access our Service, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the device information we collect:

Information from third-party partners.

We receive information about you and your activities on and off Happenstance from third-party partners, such as information from a partner when we jointly offer services like when you use our Typeform forms.

What are we doing with this information?

We are passionate about connecting people and helping them build real friendships. We use all of the information we have to help us provide and support our Services. Here’s how:

Provide, improve and develop Services.

We are able to deliver our Services, and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you’re connected to and interested in on and off our Services.

We also use information we have to improve our services.

We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.

Communicate with you.

We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

Promote safety and security.

We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies.

How do we share this information? 

Sharing On Our Services

People use our Services to connect and share with others. We make this possible by sharing your information in the following ways:

People you share and communicate with.

When you share and communicate using our Services, you agree with the fact that Happenstance will connect you with another user. The communication in between you and this user will remain private and only you and your match will be able to see the conversation and some of your personal information like your name, email address, country of residence, etc..

New owner.

If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.

Sharing With Third-Party Partners and Customers

We work with third party companies who help us provide and improve our Services.

Here are the types of third parties we can share information with about you:

Advertising, Measurement and Analytics Services (Non-Personally Identifiable Information Only).

How can I manage or delete information about me? 

We store data for as long as it is necessary to provide products and services to you and others. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.

You can delete your account any time. When you delete your account, we delete all your conversations and all your personal data. If you do not want to delete your account, but want to temporarily stop using Happenstance, you may deactivate your account instead. To learn more about deactivating or deleting your account, you can contact hello@happenstance.co. Keep in mind that conversations stored in others users accounts are not part of your account and will not be deleted when you delete your account.

How do we respond to legal requests or prevent harm?

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off of our Services. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.

How will we notify you if we modify this policy?

We’ll notify you before we make changes to this policy and give you the opportunity to review and comment on the revised policy before continuing to use our Services.

How to contact Happenstance with questions

If you have questions about this policy, here’s how you can reach us:

Please contact Happenstance by mail at:


15 Rue Clapeyron

75008 Paris


You can also contact us by email at: hello@happenstance.co

Date of Last Revision: May 4th, 2016